Privacy Policy

1. Introduction

Kaliber Group Pte Ltd ("Kaliber", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kaliber.group and associated domains including kaliber.asia, as well as when you engage with our services.

By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the website.

2. Information We Collect

We may collect the following types of information:

Personal information you provide directly:

• Name, email address, phone number, and company name (when submitted through contact forms or enquiry forms)
• Information provided during consultations or service engagements
• Email address when subscribing to newsletters or communications

Information collected automatically:

• IP address, browser type and version, operating system
• Pages visited, time spent on pages, referring URLs
• Device information and screen resolution
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To deliver and manage our marketing services
• To improve our website, services, and user experience
• To send marketing communications (only with your consent)
• To analyse website usage and performance through analytics tools
• To comply with legal obligations and protect our rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These include:

• Essential cookies: Required for the website to function properly (e.g., session management, security)
• Analytics cookies: We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience
• Marketing cookies: We may use tracking pixels from Google Ads, Meta (Facebook) Pixel, and LinkedIn Insight Tag for remarketing purposes and to measure the effectiveness of our advertising campaigns

We may also use Google Tag Manager to manage these tracking technologies. You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

5. Third-Party Services

We use the following third-party services that may collect and process your data:

• Google Analytics: Website analytics and usage tracking
• Google Ads: Advertising and remarketing
• Meta (Facebook): Advertising and remarketing via Meta Pixel
• LinkedIn: Advertising and remarketing via LinkedIn Insight Tag
• Netlify: Website hosting and deployment

Each of these services has its own privacy policy governing how they process data. We encourage you to review their respective policies.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our website and delivering our services, subject to confidentiality obligations
• Legal requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Kaliber, our clients, or others
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When personal information is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data, subject to legal obligations
• Restrict processing: Request that we limit how we use your data
• Data portability: Request your data in a structured, machine-readable format
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. International Data Transfers

Kaliber Group is based in Singapore. Your information may be transferred to and processed in countries other than Singapore where our service providers operate. These countries may have data protection laws that differ from those of your jurisdiction. By using our website or services, you consent to the transfer of your information to these countries.

Where required, we take appropriate measures to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Kaliber Group Pte Ltd
60 Paya Lebar Road #07-54
Paya Lebar Square
Singapore 409051

Email: hello@kaliber.group